Checklist

Before we arrive, please ensure the following

PLEASE READ THE FOLLOWING TO ENSURE A SUCCESFULL SERVICE !

If any of the following requests do not fulfil, we are unable to complete your service and we will charge the CANCELLATION FEE !

Installation, Disconnection, Repair and Inspection of gas appliances can only be in domestic properties.
Due to the regulation any appliance installed must contain a Flame Supervision Device (FSD).
There must be a natural gas supply (No services for LPG or Commercial appliances)
Suitable, correct, live gas and/or electric supply outlet and connection.
Safe and suitable condition at your property or on the appliance.
Your property is in suitable condition for the service, minimum cleaning and hygiene.
Easy access and/or key to the property.
Customer is present and arrive before our engineer.
The appliance fits where you want it to be installed.
If a cooker hood is present, there must be at least 76cm between it and the hob.
Electrical accessories (switch, socket) directly above the cooker or hob are blanked off.
Adequate ventilation in the room where the appliance is to be installed.
No any damaged appliance and/or missing parts, the appliance is fulfil the installation requirement.
No carpentry or plumbing work is required.
There are no cupboards directly above the appliance, or combustible materials behind the cooking space.
Customer answer for our calls and/or reply for our text message before we arrive.
Customer paid charge & fee on site if apply. (Parking Fees hourly charge, The Congestion Charge daily charge, Ultra Low Emission Zone (ULEZ) daily charge)
Customer books for our services within our coverage location.

We will need to disconnect your gas supply, however Local Gas London will not be responsible for any appliance that fails to restart, including central heating and gas boilers.

IMPORTANT – SECOND HAND and USED COOKER.

CHECK THAT IS IT (FSD) FLAME SUPERVISION DEVICE FITTED

A flame supervision device (FSD) or flame failure device (FFD) is part of the gas burner system that detects if the flame is extinguished, and if so, cuts off the gas supply automatically.

SIMPLE – NO FSD – NO INSTALLATION – £100 Cancellation Fee

As of May 2010, all cookers with gas burners need by law to be manufactured with FSD, so any new cooker you buy should now be compliant, unless you are buying very old stock or an older display model. The regulations state that all gas cooking devices fitted in multi-dwelling buildings and flats cannot be installed unless fitted with FSD. For more information on the regulations visit gassaferegister.co.uk or speak to your local Gas Safe engineer.

STEP 1: CHECK YOUR CONNECTION

Gas connection

There is a live gas supply within one metre (100cm) of the required location within the same room.

Please note: even if you have gas central heating, it does not mean there is a gas supply to the Hob, Cooker or Oven.

What we will do:

This service is not inclusive:

To change the existing gas pipe or reallocate the gas pipe to your other prefer location.
Gas connection from difficult, no accessible location for example behind the kitchen unit, under floor board etc...
LPG gas connection service, (Liquid Petroleum Gas in red or blue cylinders outside your house, or a bulb tank that is filled by your gas supplier).
Commercial Connection Services.
Reallocate the existing gas connection or gas pipe installation from behind the kitchen unit please ask us for the fix price

Local Gas engineer will supply all materials and parts which request to install your gas hob, gas cooker and gas oven.

What we supply: All parts and materials inclusive.

Isolation valve, back plate, bayonet socket, gas hose, chain, copper pipe, washer, soldering flux, lead free solder wire.

Electrical connection

The switch must be easily accessible.

Suitable electrical connection within 1 metre of the new appliance required location and not directly above.

How far should an electrical accessory be located from a gas or electric cooker, hob?

A minimum distance of 100mm (10cm), measured horizontally from an electrical accessory (socket outlet, switch, control unit) to the edge of a free standing cooker or individual hob is considered acceptable for the purposes of avoiding adverse effects from using a cooker or hob. An electrical accessory should not be located immediately above a cooker or hob due to the possibility of people reaching over suffering burns or the flexible cable of connected equipment being damaged

Consume greater than 3KW

What we will do:

Connection service only between connection unit (unswitched cooker outlet plate) and appliance.

This service is not inclusive:

Max demand and diversity

Household cooking appliance first 10A of rated current, plus 30% of the remainder of the current, plus 5A if socket outlet is incorporated in control unit.

32A circuit is usually appropriate for household cookers of rating up to 16 kW*

*Example for calculation:

Induction Hob 8kW

Electric Double Oven 8kW

Total Load: 16kW

Total Current: I=P/U=16000W/240V=66.66A

The demand is made up of: the first 10A

+ 30% of remainder: [(66.66A-10A)x30]/100=17A

+ allowance for socket outlet: 5A

TOTAL = 32A – if socket outlet is incorporated in control unit.

IMPORTANT – CHECK the 32Amp or the 45Amp OUTLETS.

This is usually identifiable by a big red isolation switch and needs to be within 2m of the location of your appliance and not directly above or behind the hob area.

If you can not identify the red switch in your kitchen we could not offer a connection service.

fuse box for electric cooker installation

IMPORTANT – Check your fuse box (consumer unit) – Fuse size: B32 or B45

This is usually identifiable by the B32 or the B45 mark on the top of the fuse (check orange narrow on picture). Circuit must mark COOKER, HOB or OVEN (check orange arrow on picture).

If you can not identify the B32 or the B45 fuse in the fuse box with the cooker note we could not offer a connection service.

Consume less than 2.99KW

What we will do:

Fuse size must be 13Amp.

This service is not inclusive:

IMPORTANT – CHECK the 13Amp OUTLETS.

This is, usually, identifiable by a white isolation switch and needs to be within 2m of the location of your appliance and not directly above or behind the hob area.

If you can not identify the white switch in your kitchen we could not offer a connection service.

STEP 2: CHECK THE VENTILLATIONS

Gas Safe regulation also dictate that there must be adequate ventilation in the room where the appliance is to be installed.

Door or Window which opens directly to the outside or Permanent opening is required.

STEP 3: CHECK THE ENVIRONMENT, SPACE

That there is no combustible material behind the hob location. For example, the area directly above the gas appliance must not have any power points, switches, boilers or alarm sensors. Additionally, there must not be any flammable material such as wallpaper, wood, fabric wall coverings, curtains or shelving.

That we have clear access to the area you want your new appliance installed. The appliance will fit into the space with enough space. Check the product specification for the hob you want to buy.

Suitable electrical accessory (socket outlet, switch, control unit) required a minimum distance of 10 cm from the edge of cooker or hob and not directly above.

A minimum distance of 100mm, measured horizontally from an electrical accessory (socket outlet, switch, control unit) to the edge of a free standing cooker or individual hob is considered acceptable for the purposes of avoiding adverse effects from using a cooker or hob. An electrical accessory should not be located immediately above a cooker or hob due to the possibility of people reaching over suffering burns or the flexible cable of connected equipment being damaged. Electrical accessory such as a socket outlet, switch, control unit, consumer unit etc. should be positioned to enable safe operation and to avoid the harmful effects of heat and steam from cooking activities.

STEP 4: CHECK YOUR PHONE & ARRIVE BEFORE ON THE SERVICE DAY

We will call and/or send a text to you 30 min. before we arrive!

Please be sure you arrive at your property before our engineer and your phone has a signal to receive our call or text.

After our first attempted call our engineer is waiting 10 minutes then call you again if no answer on the second time we cancel your booking.

When our engineer arrived to your property and no one show up then we will cancel the service.

We will charge £1.50/min. if our engineer has to wait for you to start or complete any service. (you are running late and ask us to wait for you to arrive, you ask us to wait on site for the cooker delivered, someone need to do other work etc…